FREQUENTLY ASKED QUESTIONS
Safety Program Manual Templates
Can I request OHSmanuals.ca to add additional safety policies to my purchased Template?
Yes, absolutely. We can add additional safety policies (up to a maximum of 5) to your template for an additional price of $79.95 + GST PER POLICY. For example if you requested to add a fall protection policy and a ladder safety policy to Template II - then the price would be the actual cost of the template (includes sale price) PLUS an additional + $159.90 (+ GST). Please note that exposure controls plans are not included at this price point. Note that payment for this upgrade (including the template) must be made prior to the actual upgrade via credit card over the phone. We request 2 to 3 business days in order to complete this upgrade for you.
For the additional policies please CONTACT US to place your order. Or you can purchase the templates as they are by clicking on the BUY NOW button for each province.
If you are interested in a custom OHS program made specific to your business operations, please view our CUSTOM SAFETY PROGRAMS page.
What is included with my Template upon purchase?
Each safety program template we offer has been developed in accordance with each provincial health and safety regulations across Canada. So for example, if you purchase the BC safety manual template then that template has been designed to meet with BC occupational health and safety regulations. If you purchase the Alberta safety manual template then that template has been designed to meet with Alberta occupational health and safety regulations, and so on for each particular province.
You will receive your safety program template in MS WORD .doc format; which means you can make edits, changes or additions to your program at anytime. You will receive customization instructions in PDF format which will clearly outline how to insert your company logo to each page, how to change your title page picture and how to insert your company name into the entire document in just a few clicks of a button (YOU DO NOT NEED TO MANUALLY INSERT YOUR COMPANY NAME PAGE BY PAGE) - our instructions will outline how to do this for the entire document; very quickly.
What is the difference between General Industry Template I, General Industry Template II and the Construction Industry Template?
Template I is more for small businesses, in any industry except for construction, who are looking to get a basic foundation in place and then build upon this foundation as their company grows. Remember, it is better to have something in place rather than nothing when it comes to OHS LAW in Canada.
Template II is more for mid-size businesses and is much more elaborate than the Template I program, and can be used for any industry except for construction .
The Construction Industry Template is developed specifically for businesses servicing the construction industry.
The following table outlines the content difference between all the safety manual templates we offer across Canada:
Are OHS Safety Manuals Canada's health and safety programs / manuals recognized in the industry?
Absolutely. Our written occupational health and safety manuals have been developed by certified and professional health and safety consultants with a combined experience in occupational health and safety of over 60 years. Our health and safety programs, manuals, policies and procedures are recognized across Canada by federal, provincial, municipal, and private organizations and individuals. Learn more about us here.
I am a small business in Canada with less than 10 employees. Do I really need a written health and safety program manual for my business?
Every business in Canada is required by legislated LAW to have a written occupational health and safety manual in place. All businesses in every province across Canada, are required by provincial occupational health and safety regulations & legislation to ensure an effective OHS safety program is developed and implemented for their employees. The first step towards developing an occupational health and safety program for your small business in Canada is to develop a written health and safety manual which includes the proper safety procedures and policies pertaining to your business and in compliance with the provincial health and safety regulations.
This manual will be the foundation of your overall health and safety program in the form of written policies and procedures; along with usable forms to ensure your company's due diligence. Failure to comply with provincial OHS safety regulations in Canada, can result in very expensive and hefty fines, penalties, sanctions and stop work orders by local government safety officers. Don't let this happen to your company. Our health and safety programs and manuals have been hand crafted by certified and professional health and safety consultants with a combined experience of over 60 years. The following tables outline what type of safety program you will need for your business:
Is it safe to use my credit card and purchase your on-line digital safety programs from your website?
Yes, it is absolutely 100% safe. You can read our security policy here. Your personal and credit card information is very safe at ohsmanuals.ca and we take site and data security as a serious issue. The ohsmanuals.ca website uses a SSL secure connection and 128-bit encryption to ensure that your data is secure. With regards to the safety and privacy of your credit card, we've implemented a state-of-the-art e-commerce solution for ohsmanuals.ca. Our site offers strong security by encrypting your credit card information in such a way that it is not accessible by employees within OHS Safety Manuals Canada, or by anyone who would try to compromise the security of ohsmanuals.ca.
As a result, our site meets the rigorous security standards set by many privacy watchdog groups and standards set by the Internet community in general. When you entered your credit card in our store, only the last four digits of your card are visible on the site. Even you (or anyone who logs in as you) cannot access the details of your credit card from our store. If you still do not feel comfortable purchasing online - no problem - just give us a call or email us and one of our customer service representatives can process your payment over the phone.
What forms of payment does OHS Safety Manuals accept?
We accept credit card payment over our secure website or over the phone. We accept Visa, Master Card, American Express, Discover and JCB. There is also an option to pay using PayPal, however this transaction can only be made through the phone with our customer service representatives. For Paypal payment option please contact us.
For what provinces does OHS Safety Manuals Canada provide health and safety programs / manuals for?
We currently sell written occupational health and safety programs and manuals for the following provinces across Canada:
BRITISH COLUMBIA, BC I ALBERTA, AB I SASKATCHEWAN, SK I MANITOBA, MB I ONTARIO, ON I NOVA SCOTIA, NS I NEW BRUNSWICK, NB I QUEBEC, QC I NORTHWEST TERRITORIES, NT i NEWFOUNDLAND & LABRADOR, NL i
PRINCE EDWARD ISLAND, PEI.
Can OHS Safety Manuals Canada build custom and site specific health and safety programs for businesses or are their programs just available online?
Yes, for a different price point we can develop and customize your company's personal health and safety program based on your specific business and industry. Our online digital safety programs / manuals are a more quicker and cost effective solution for small businesses where they can purchase the overall foundation of a health and safety program and then build upon it based on their industry.
Custom programs are designed based on your industry, number of employees and the type of services you offer. Custom programs range from $1500.00 to $2000.00 + GST. Information on customized health and safety programs can be viewed here. Contact us for a quotation.
If we purchase one of your online digital health and safety manuals how can I customize it myself to meet with my industry i.e. construction?
On each of our purchase website pages (buy now option) we have outlined in detail as to the contents of your health and safety manual in the form of policies, procedures and forms. If for any reason certain policies or procedures are not available in our ready to buy online programs - you can purchase separate policies from us at a very reasonable rate. Other program health and safety policies can be viewed here.
Or the other option for you would be for us to customize your health and safety manual at a separate cost.
Information on customized health and safety programs can be viewed here.
Contact us for a quotation.
What is you return policy on online purchases?
You can view our return and refund policy here. If you still require more information please contact us at anytime.
Once I purchase my online program, do I get my health and safety program in paper or electronic version?
You will receive your safety program in electronic MS Word format only. All documents are created in Microsoft Word so you can edit them to suite your specific requirements. The templates are delivered to your provided email address immediately upon purchase. Our custom safety programs are sent to you via email or a download link depending on the size of your program.
How long does it take to get my documents after I purchase them?
Template: An electronic MS Word format of your safety program manual template (or other purchased policies and procedures) are delivered immediately to your provided email address upon purchase by way of a download link.
Custom Program: The customized health and program manuals are delivered usually within 1 to 2 weeks from the time we get the answers to our customization questions/requirements form back from you. This program is delivered to by you email upon purchase of the custom safety program manual in PDF and MS Word files. We will send you an invoice based on our quotation agreement at the end of the project. All invoices are due within 15 days from the date on the invoice.
Can I edit the online digital safety program manuals I purchased from ohsmanuals.ca?
Absolutely. You will receive an editable MS Word format of your safety program manual upon purchase. You can edit, delete or add on content to your safety program manual template at anytime.